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UNCT-20449 - USA (Ridgeland, Mississippi) - New Messaging and Music Services - Deadline December 11,2020

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Posted Date : December 05,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : UNCT-20449
Government Authority located in Ridgeland, Mississippi; USA based organization looking for expert vendor for new messaging and music services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide on hold messaging and music services to the callers while they are waiting to be transferred to appropriate personnel to the government authority located in Ridgeland, MS.
- Contractor shall provide agency with messaging and music services for on-hold messaging service. Service will be informational in nature and will be heard over the phone system when any caller is placed on hold at any location of listed under place of performance.
- Various resources such as script copy, music recordings and voice talent resources shall be made available to produce the material used during the playback of this service.
- If material used to provide this service is licensed and/or copyrighted material, any such licensing will be covered in the fees for this service. Scripts shall be provided by the staff of VHSO or developed through the contractor.
- Contractor shall supply and install proprietary equipment. Contractor shall provide technical support and maintenance for all equipment.
- Contractor will update messaging/announcements as needed by agency.
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
NA
Budget :
Deadline to Submit Proposals: December 11,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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