Posted Date : October 18,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-2140
Government Authority located in Mississippi; USA based organization looking for expert vendor for temporary staffing services for call center.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide temporary staffing services for call center.
(2) Approximately call volume will be 6,650 calls per month during the months of July through April with a possible increase to 41,700 per month during peak season in May through June.
• Responsible for timely recruiting/evaluating applications and hiring qualified staff
• Administer and maintain all employment and payroll records, payroll processing and payment of payroll checks and taxes, including the deductions required by state, federal and local laws such as social security and withholding taxes
• The average length of a call is three minutes and forty-three seconds
• The customer service professionals will serve on one of two scheduled shifts, 8:30 am cst– 5:30 pm cst or 9:30 am cst - 6:30 pm cst or as assigned/approved.
[C] Eligibility:
Onshore (USA Organizations Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 02,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-2140
Government Authority located in Mississippi; USA based organization looking for expert vendor for temporary staffing services for call center.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide temporary staffing services for call center.
(2) Approximately call volume will be 6,650 calls per month during the months of July through April with a possible increase to 41,700 per month during peak season in May through June.
• Responsible for timely recruiting/evaluating applications and hiring qualified staff
• Administer and maintain all employment and payroll records, payroll processing and payment of payroll checks and taxes, including the deductions required by state, federal and local laws such as social security and withholding taxes
• The average length of a call is three minutes and forty-three seconds
• The customer service professionals will serve on one of two scheduled shifts, 8:30 am cst– 5:30 pm cst or 9:30 am cst - 6:30 pm cst or as assigned/approved.
[C] Eligibility:
Onshore (USA Organizations Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 02,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$