Posted Date : November 17,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CSE-11384
Government Authority located in Mississippi; USA based organization looking for expert vendor for video board service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide video board service to the government authority located in Mississippi.
- On-site labor shall be included during the contract period for all work including simple component replacement. Simple component replacement shall be defined as lighting unit or power supply replacement or the replacement of an internal display signal cable that does not require tools to perform the cable replacement.
• Telephone service assistance and technical support from Daktronics service center 7 days per week, 24 hours per day. Remote assistance to be included for any systems with internet connection.
• Answer all service calls and requests for information within one (1) hour during the contract period.
• On-site response time to be no later than 48 hours.
• A parts exchange program, including same day shipment of exchange parts. The manufacturer shall keep a ready stock of key assemblies available to ship out upon notice of a parts failure if part is not available in spare parts inventory at Owner’s facility.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 30,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CSE-11384
Government Authority located in Mississippi; USA based organization looking for expert vendor for video board service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide video board service to the government authority located in Mississippi.
- On-site labor shall be included during the contract period for all work including simple component replacement. Simple component replacement shall be defined as lighting unit or power supply replacement or the replacement of an internal display signal cable that does not require tools to perform the cable replacement.
• Telephone service assistance and technical support from Daktronics service center 7 days per week, 24 hours per day. Remote assistance to be included for any systems with internet connection.
• Answer all service calls and requests for information within one (1) hour during the contract period.
• On-site response time to be no later than 48 hours.
• A parts exchange program, including same day shipment of exchange parts. The manufacturer shall keep a ready stock of key assemblies available to ship out upon notice of a parts failure if part is not available in spare parts inventory at Owner’s facility.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 30,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$