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EXTRA-17560 - USA (Jackson, Mississippi) - Employee Assistance Program Services - Deadline April 22,2022

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Posted Date : March 22,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : EXTRA-17560
Government Authority located in Jackson, Mississippi; USA based organization looking for expert vendor for employee assistance program services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide employee assistance program services which will address the emotional and personal needs of all employees (approx. 2,000) and their covered family members (spouse, children or stepchildren under the age of twenty-six (26) to the government authority located in Jackson, MS.
- Confidential assistance for issues including but not limited to stress, burn-out, trauma exposure, secondary trauma or compassion fatigue, work and life balance, marital and family problems, substance or process disorders, addictions, anxiety, depression, grief, etc.
- A toll-free, confidential employee assistance phoneline with 24-hours access for employees and their covered family members; said phone to be staffed by professionals with a minimum of a master’s degree in social work, counseling, marriage and family therapy, or psychology. This phoneline may serve as a singular intervention in such cases as is appropriate. It shall not be merely a call center to facilitate follow up or referrals.
- After-hours, face-to-face meetings with a counselor in the case of an emergency, which is defined as a homicidal, suicidal, or actively psychotic episode.
- Designated agency representative(s) may direct employees to engage EAP services. (Ex: anger management), and may request progress reports. Any reporting must be authorized in writing by the employee receiving the services.
- Training sessions for managers and supervisors in the orientation of identifying personal and emotional problems that may affect workplace performance, as well as training in procedures related to documentation and appropriate referral of employees to the EAP; These training offerings shall consist of a minimum of 20 hours, and may be allotted over multiple days, based on agreement with agency representative.
- Educational seminars and workshops regarding mental health issues, alcohol and drug abuse, and healthy lifestyle solutions offered to groups of employees twelve (12) times per year at a location, or virtually. Designated agency representative shall prearrange and authorize use of virtual option.
- Accurately describe the job duties required to its personnel.
- Provide prompt and courteous attention to the needs of agency and its employees, including assistance with questions that arise.
(2) All questions must be submitted no later than April 4, 2022.
(3) Contract term will be one year.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
NA
Budget :
Deadline to Submit Proposals: April 22,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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