(1) Vendor needs to provide vocera communications software. – Troubleshooting and work–arounds, if necessary, for software issues with Vocera Products, including performance within End User’s Operating Environment.– Provide software support, license renewal and software maintenance to all government–owned Vocera Communications software.– The Contractor shall provide software licensing, support and maintenance services by authorized service providers of the software listed above. The software shall be maintained to be at optimal performance level.
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