Posted Date : December 09,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-1573
Government Authority located in Mississippi, USA based organization looking for expert vendor for systems management, integrated marketing strategy, call center supervision, general support and reporting services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide systems management, integrated marketing strategy, call center supervision, general support and reporting services.
- Retain program application hosted on website in working order and linked to the applicant portal
- Research and creation of blog information to be promoted on social media
- Develop and maintain a real-time online dashboard applicant portal supporting application delivery, application status reporting, survey responses, and customize as needed
- Vendor should summarize process for data management, proposed software to be used
- Develop reporting within the Dashboards that provide real-time results and campaign reporting
- Supports real-time reporting of applicant activity by each marketing medium
- Provides campaign reports indicating rate of success for each marketing medium
- Call Center Supervision:
- Creation and set-up of Call Center and staff
- Responsible for training of Call Center staff
- Responsible for incoming and outgoing calls for both inquiries and triage of new applicants
- Responsible for Call Center script maintenance and revisions as needed
- Track and monitor all calls coming into and being made from the Call Center
- Integrated Marketing Strategy:
- Creation, design and deployment of all marketing and promotional pieces used to promote other programs using personalization and variable data
- These include Direct Mail, Emails, Promotional Materials, Posters, Fact Cards, Traditional Advertising TV and Radio
- Research, creation, and posting of blog material on websites and promotion of such on Facebook
- Call Center:
- Analysis of all Call Center activity and cost reported monthly
- Marketing:
- Analysis of all integrated marketing efforts and cost reported monthly
- Facebook:
- Analysis of Facebook activity and cost reported monthly
(2) A pre-proposal meeting will be held on December 17, 2019.
(3) All question must be submitted no later than December 18, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 06,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$
![]()
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-1573
Government Authority located in Mississippi, USA based organization looking for expert vendor for systems management, integrated marketing strategy, call center supervision, general support and reporting services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide systems management, integrated marketing strategy, call center supervision, general support and reporting services.
- Retain program application hosted on website in working order and linked to the applicant portal
- Research and creation of blog information to be promoted on social media
- Develop and maintain a real-time online dashboard applicant portal supporting application delivery, application status reporting, survey responses, and customize as needed
- Vendor should summarize process for data management, proposed software to be used
- Develop reporting within the Dashboards that provide real-time results and campaign reporting
- Supports real-time reporting of applicant activity by each marketing medium
- Provides campaign reports indicating rate of success for each marketing medium
- Call Center Supervision:
- Creation and set-up of Call Center and staff
- Responsible for training of Call Center staff
- Responsible for incoming and outgoing calls for both inquiries and triage of new applicants
- Responsible for Call Center script maintenance and revisions as needed
- Track and monitor all calls coming into and being made from the Call Center
- Integrated Marketing Strategy:
- Creation, design and deployment of all marketing and promotional pieces used to promote other programs using personalization and variable data
- These include Direct Mail, Emails, Promotional Materials, Posters, Fact Cards, Traditional Advertising TV and Radio
- Research, creation, and posting of blog material on websites and promotion of such on Facebook
- Call Center:
- Analysis of all Call Center activity and cost reported monthly
- Marketing:
- Analysis of all integrated marketing efforts and cost reported monthly
- Facebook:
- Analysis of Facebook activity and cost reported monthly
(2) A pre-proposal meeting will be held on December 17, 2019.
(3) All question must be submitted no later than December 18, 2019.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 06,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$