Posted Date : December 14,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : BANKING-4809
Government Authority located in Mississippi; USA based organization looking for expert vendor for canteen, inmate banking and call center communications services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide canteen, inmate banking and call center communications services to the government authority located in Mississippi.
1. Canteen Services
- Purchasing, receiving, storage, and inventory of the vendor's goods and supplies; record keeping, accountability, and supervision of vendor employees, equipment, and supplies; and delivery of individual inmate orders to specified agencies facilities on a weekly basis.
2. Inmate Banking Services
- Maintaining the ability to take deposits, issue withdrawals, interface with family and friends for the purpose of deposits or allowed withdrawals as allowed through informed consent of the inmate and must do so in a manner that facilitates documented record keeping, accountability, security and transparency commensurate with federal and state banking regulations.
- The inmate banking accounts shall be designed to prevent inmates, or their family or friends, from using said account as a mechanism to shield funds from tax liability or other financial liability that may be the responsibility of the inmate or his or her family or friends. These services shall work in conjunction with the canteen services.
- The inmate banking services must also include mechanisms and systems for the provision of restitution services wherein inmates can make restitution payments for legally recognized debts that are derived from their sentences or other requirements wherein they are required to pay restitution in some form.
3. Call Center Communications
- Providing call center services for inmates housed in state operated and private facilities. Call center communication shall be maintained for the inmates within these facilities at all times. Vendor shall maintain 24-hour service to address any issues associated with the provision of this functionality.
- A turnkey solution must be provided by the vendor complete with all necessary equipment including, but not limited to, software, hardware, workstations (if necessary), kiosks (if necessary).
(2) All questions must be submitted no later than February 6, 2023.
(3) A notice of intent to bid will be due on January 9, 2023.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: February 24,2023
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : BANKING-4809
Government Authority located in Mississippi; USA based organization looking for expert vendor for canteen, inmate banking and call center communications services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide canteen, inmate banking and call center communications services to the government authority located in Mississippi.
1. Canteen Services
- Purchasing, receiving, storage, and inventory of the vendor's goods and supplies; record keeping, accountability, and supervision of vendor employees, equipment, and supplies; and delivery of individual inmate orders to specified agencies facilities on a weekly basis.
2. Inmate Banking Services
- Maintaining the ability to take deposits, issue withdrawals, interface with family and friends for the purpose of deposits or allowed withdrawals as allowed through informed consent of the inmate and must do so in a manner that facilitates documented record keeping, accountability, security and transparency commensurate with federal and state banking regulations.
- The inmate banking accounts shall be designed to prevent inmates, or their family or friends, from using said account as a mechanism to shield funds from tax liability or other financial liability that may be the responsibility of the inmate or his or her family or friends. These services shall work in conjunction with the canteen services.
- The inmate banking services must also include mechanisms and systems for the provision of restitution services wherein inmates can make restitution payments for legally recognized debts that are derived from their sentences or other requirements wherein they are required to pay restitution in some form.
3. Call Center Communications
- Providing call center services for inmates housed in state operated and private facilities. Call center communication shall be maintained for the inmates within these facilities at all times. Vendor shall maintain 24-hour service to address any issues associated with the provision of this functionality.
- A turnkey solution must be provided by the vendor complete with all necessary equipment including, but not limited to, software, hardware, workstations (if necessary), kiosks (if necessary).
(2) All questions must be submitted no later than February 6, 2023.
(3) A notice of intent to bid will be due on January 9, 2023.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: February 24,2023
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$