(1) Vendor needs to provide Oracle monitoring and database administrator services.– Include consulting, support, installation, patching, and other services related to operating Oracle database and applications.– Expected to offer advice and council to agency on needed upgrades and patches to Oracle software and to implement such upgrades and patches upon agency approval.– Systems support and monitoring– Database administration and monitoring– Patch management (Oracle and Operating system)– Oracle TAR (technical assistance request) management for database and core technology– Upgrades, new installations, configurations and other Oracle consulting services– Operating system patches and installations necessary to carry forth Oracle services– Recommend and assist with implementation of appropriate VMware settings associated with Oracle platforms– 24x7x365 automated monitoring of Oracle database and application server systems and development systems (1 database, 1 application servers, 1 development databases, 1 development application servers).– Provide an online tool for allowing MSU to request and receive status updates on ongoing work.– Configuration of Oracle developer tools such as forms developer, reports developer, sqlplus, etc., on a Microsoft Windows platform(2) All questions must be submitted no later than May 13, 2024.(3) The contract period will be for three years.
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